Right of Withdrawal

Right of Withdrawal – Extended 30-Day

As a consumer, you have an extended 30-day right of withdrawal when shopping with us. The withdrawal period expires 30 days after the day you receive your item.

If you have ordered multiple different products in one order and they are delivered separately, the withdrawal period begins on the day you receive the final item.

This means you have 30 days from the date of delivery to inform us that you wish to cancel your purchase. You can notify us by sending an email to info@reliefr.com, or by using the standard withdrawal form found at the bottom of our Terms & Conditions.

You cannot withdraw from the purchase by simply refusing to accept delivery without also clearly notifying us.

Partial Withdrawal

If you have purchased multiple items in one order, you may choose to return one or more of the items, even if they were bought together.

Please note: If you withdraw from part of your purchase, the original shipping cost will not be refunded.